Service and Support
At Moffat, we understand you need for 24 hour after sale service support, seven days a week in the event of equipment failure.
We offer unrivalled technical support and have the service, spare parts and technical resources to deliver a range of pro-active responses to your service or equipment maintenance requirements.
Moffat runs service training courses each year for gas technicians and electricians on its range of products.
Moffat provides technical support to customers and service technicians. Our team of trained specialist can be contacted for advice between 8.30am to 5.00pm Monday to Friday through our toll free helpline on 0800 663 328.
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Service Guarantees
The backup service that compliments your dedication to keep the wheels turning, 24 hours a day, 7 days a week.
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Spare Parts
Moffat carries an extensive range of parts to assist in to service of your equipment
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Authorised service agent support resources - log in
Our dedicated Moffat intranet site to access technical information for service sub-contractors.
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Spares webstore
Maintain the original quality of your equipment by using genuine Moffat components.
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Contact address
- ROLLESTON (Head office)
Address: 45 Illinois Drive, Izone Business Hub, Rolleston, 7614 Phone number: (03) 983 6600 Fax number: (03) 983 6660 Email address: sales@moffat.co.nz - AUCKLAND
Address: 4 Waipuna Road, Mt. Wellington, Auckland, 1060 Phone number: (09) 574 3150 Fax number: (09) 574 3159 Email address: sales@moffat.co.nz
Customer Service Email: sales@moffat.co.nz
Technical Services Email: techservices@moffat.co.nz
*A call out fee may be charged